Refund Policy | Manor

Paid subscriptions are not available yet. This policy explains how refunds and cancellations will work if you buy a paid Manor subscription in the future. Where you buy the subscription determines who handles your request.

I paid on the Manor website

When website subscriptions become available, Paddle will process the payments as our payment provider and merchant of record. This will include subscriptions bought on the website for use with Manor on Android or another supported platform.

To ask about a charge or request a refund, contact Paddle at paddle.net. Paddle reviews requests under its refund policy and applicable law. If you need help finding a transaction or fixing an access problem after purchase, email support@talktomanor.com.

Canceling a website subscription stops future renewals. Cancellation does not request a refund for a completed charge.

I paid inside the iPhone app

When subscriptions become available in the iPhone app, Apple will process in-app purchases. Apple handles billing and makes refund decisions for these purchases.

Request a refund at reportaproblem.apple.com. Apple will review the request under its rules. Manor does not process refunds for Apple-billed purchases.

Cancel the subscription in Apple's subscription settings to stop future renewals. Cancellation does not request a refund for a completed charge.

Access on other platforms

A paid subscription will belong to your Manor account. You can sign in with the same account on supported platforms without buying the subscription again.

Signing in on another platform does not change the company that processed the payment or move the purchase. Send your refund request to the provider named on your receipt. Use Paddle for a website purchase and Apple for a purchase made inside the iPhone app.

Your rights

This policy does not limit any mandatory rights under applicable law.