Support

Support

Answers to common questions, plus how to reach us. Can’t find what you need? Email support@talktomanor.com.

Frequently asked questions

What is Manor?

Manor is a voice-first expense journal for Morocco. You say what you spent, such as “taxi 20 dirhams,” and it records the amount, category, and date for you. You can also type entries. It tracks a monthly budget and keeps a history of past months.

Is Manor free?

Manor has a Free plan for everyday expense tracking. Premium adds more budgets, requests, categories, fixed expenses, sharing tools, and history filters.

Is Manor available on Android?

Yes. Manor is available in open testing on Google Play. Download the app to try it on Android.

Is there an iPhone version?

Yes. Manor is available in beta on iPhone through TestFlight.

Which languages can Manor understand?

The interface is available in English and French. Dictation supports Darija, English, French, and automatic language detection.

Does Manor need a bank connection?

No. Manor never asks to link a bank account. You add expenses yourself by speaking or typing.

Does it work offline?

If you lose your connection while recording or typing, Manor keeps the input on your device. Processing can resume when you reconnect and have accepted AI processing.

Can Manor make mistakes?

Yes. Manor can occasionally misunderstand an expense. Review the amount, category, date, and note. Editing in a shared budget depends on your permissions.

Can I edit or delete an entry?

Open an entry to see the available editing and deletion actions. In a shared budget, these depend on your permissions.

How do I delete my account and data?

In the app, open Settings and choose “Delete account.” Manor asks Paddle to stop website renewal before deletion and keeps the account if that request cannot be verified. Deleting Manor does not cancel Apple billing. If you no longer have the app, use the public request form on our Data deletion page.

Who handles payments and refunds?

Paddle handles website payments and website refunds as merchant of record. Apple handles Apple payments and refund decisions. Manor verifies access across both providers.

How do I renew or cancel Premium?

Premium renews with the provider until you cancel. Website customers manage Paddle in their Manor account. Apple customers manage their subscription with Apple.

Can I switch between Monthly and Yearly?

Website customers can review a Paddle-calculated change in their account. Manor shows any immediate charge or credit and the next renewal date before confirmation.

Can I use one Premium account on mobile and web?

Yes. Sign in with the same Manor account. Manor verifies the provider before showing Premium access, so do not buy a second subscription on another platform.

What happens during payment recovery?

Manor keeps Premium active while the provider reports a recoverable payment problem. Update your payment method with the provider. Manor moves to Free only after Premium access expires.

How do I restore an Apple purchase?

Use Restore purchases in the Manor app. Manor waits for Convex to verify Apple access before changing your plan.

Download Manor on Android

1. Use an Android phone with Google Play.
2. Open Manor on Google Play, and follow Google’s instructions for the open test.
3. Install Manor, then sign in with your Google account.

Troubleshooting

Voice capture isn’t working

Manor needs microphone permission to record. If you denied it, enable the microphone for Manor in your phone settings, or simply type the expense instead. Voice and typed processing both need your permission to use Gemini.

An expense came out wrong

Manor can occasionally misunderstand you. Tap the entry to fix the amount, category, date, or note. If an amount is missing, the entry is flagged so you can add it.

I had no internet when I recorded

Manor keeps the input on your device. Reconnect and open the app to resume processing after accepting AI processing.

Platform and language availability

• Platform: Manor is available in open testing on Android through Google Play and in beta on iPhone through TestFlight.
• Region and currency: Each budget has its own currency. Manor does not automatically convert amounts between currencies.
• Speech: The interface is available in English and French. Dictation supports Darija, English, French, and automatic language detection.

Privacy and deleting your data

See ourPrivacy Policyfor how your data is handled, and ourData deletionpage for how to delete your Manor account and app data or remove a previous beta sign-up.

Contact us

For anything else, including questions, problems, or feedback, email support@talktomanor.com.